Terms & Conditions
Last updated: June 27, 2026
1. Acceptance of Terms
By accessing or using the Pilot Plumbing Heating & Cooling website ("Site") or submitting a request for service, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use the Site.
2. Services
We provide plumbing, heating, and cooling services to homes and businesses in New Hampshire. Submitting a form on this Site is a request for contact and an estimate — it is not a binding service agreement. All work performed is governed by a separate written estimate or work order signed at the time of service.
3. Communications & SMS Consent
When you provide your phone number through our website or to one of our representatives, you agree that we may contact you by phone call, text message (SMS), or email regarding your inquiry, scheduling, appointment reminders, follow-ups, and occasional promotions.
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP to any text message to opt out, or HELP for help.
- Consent to receive SMS messages is not a condition of purchase. Full details are in our Privacy Policy.
4. Estimates & Pricing
Prices, promotions, and offers shown on the Site are subject to change without notice and may require on-site inspection to confirm. Financing offers are subject to credit approval through third-party lenders.
5. Acceptable Use
You agree not to misuse the Site, interfere with its operation, attempt to gain unauthorized access, or submit false or fraudulent information.
6. Intellectual Property
All content on the Site — including text, graphics, logos, and images — is the property of Pilot Plumbing Heating & Cooling or its licensors and is protected by U.S. and international copyright laws. You may not reproduce or redistribute Site content without our written permission.
7. Disclaimers
The Site and its content are provided "as is" without warranties of any kind, whether express or implied. We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components.
8. Limitation of Liability
To the fullest extent permitted by law, Pilot Plumbing Heating & Cooling and its owners, employees, and contractors will not be liable for any indirect, incidental, consequential, or punitive damages arising out of your use of the Site or any service request submitted through it.
9. Governing Law
These Terms are governed by the laws of the State of New Hampshire, without regard to its conflict of laws principles. Any disputes will be resolved in the state or federal courts located in New Hampshire.
10. Changes to These Terms
We may update these Terms & Conditions from time to time. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.
11. Contact Us
Pilot Plumbing Heating & Cooling
Phone: (833) 773-9171
Email: info@pilotplumbingnh.com